RMS

Getting Started with Mark43 RMS

• Confirming Your Account, Creating Your Password, and Logging In
• Navigating the RMS Personal Dashboard
• Troubleshooting Guide: Password and Logging In
• Enabling and Disabling Dark Mode
• Using the Navigation Bar in Mark43 RMS

Search

• Performing a Quick Search

Using Advanced Search
Managing Search Results
Working with Saved Searches
Search FAQ

Reports

• Navigating the Reports Dashboard
• Using Reports Dashboard Filters

Understanding Report Components
Understanding Different Report Types
Writing a Report
Working with Report Numbers (RENs)
Understanding Report History and Snapshots
Reviewing and Approving Reports
Understanding Statuses and Permissions
Exporting and Redacting Reports
Record Sealing

Notifications and Alerts

Managing Notifications
Managing Alerts

Working with Tasks

• Using the Tasks Dashboard
• When to use Tasks, Labels, Report Comments, and Staff Remarks
• Understanding Task Notifications

Entity Profiles

General Entity Profile Information
Item Profiles
Person Profiles
Organization Profiles
Vehicle Profiles

Cases Module

• Exporting from the Cases Dashboard
• Managing Cases/Unassigned Reports from the Cases Dashboard
• About Clearance Improvements
• Understanding the Cases Module

Viewing and Managing the My Cases Tab
Viewing and Managing the Unassigned Reports Tab
Viewing and Managing the All Cases Tab
Navigating a Case
Saving a Cases Search

Evidence Module

• Using the Evidence Dashboard
• Understanding Evidence Notifications

Adding Items and Logging Evidence
Working with the Custodial Property Summary Report
Understanding and Updating Chain of Custody
Dispositioning Evidence
Editing and Deleting in the Evidence Module
Exporting in the Evidence Module
Understanding Inventories and Audits
Evidence Module FAQ

Evidence Mobile

• Troubleshooting Guide: Evidence Mobile Permission Errors

Evidence Mobile: Getting Started
Evidence Mobile Navigation
Inventory / Audit
Evidence Mobile: Administration

Evidence Hardware

Understanding and Configuring Label Printers
Setting Up and Using the Signature Pad
Understanding and Setting Up Print Servers

Warrants Module

• Accessing the Warrants Dashboard
• Using Warrants Dashboard Filters
• Understanding Warrant Cards

Adding and Working with Warrants

Multi-Agency

• Understanding Multi-Agency in Mark43 RMS
• Understanding the Multi-Agency, Multi-Tenant Setup
• About Multi-Agency Configuration
• Understanding Master Entity Profiles in a Multi-Tenant, Multi-Agency
• About Associated Records in a Multi-Agency Tenant
• About Reporting and Case Management in a Multi-Agency Tenant

RMS Mobile

RMS Mobile: Getting Started
RMS Mobile Collections
Bottom Navigation Options
RMS Mobile to Web Sync
RMS Mobile FAQs

RMS Administration

• About the Locations Admin Pages

Users, Roles, and Abilities
Attributes
Reporting & Cases
Department
Evidence
Warrants
Working with Fillable PDFs

RMS Configurations

• Configuring Case Types
• Configuring Offense Codes in Bulk
• Configuring Evidence Dispositions

RMS Internal Configuration Guides

• Mark43 Internal - Configuring Arizona Compliance

Compliance

• About Arizona IBRS
• About Compliance Export Confirmation Modals
• Deleting Export History
• Re-Downloading a Previous Month's Compliance Export
• Troubleshooting Guide: Solving RMS Fatal Errors
• Exporting from the Compliance Dashboard

California Compliance
NIBRS
UCR

RMS: Training Videos

• Video Library: All Users
• Video Library: Report Writers
• Video Library: Detectives
• Video Library: Supervisors
• Video Library: Mark43 System Administrators

User Conference Series