Navigating the RMS Personal Dashboard

The Personal Dashboard is your point of entry to Mark43 RMS and displays department information that is relevant to you.

1. Navigation Bar

Internal Notes
rms.react.personal_dashboard_v2.enabled

Located at the top of your Personal Dashboard, the Navigation Bar is your primary means of navigating in Mark43 RMS. The icons you will see depend on your role within your department:

2. Initials Menu

The Initials Menu is located at the top right corner of your screen. Click it to reveal a dropdown menu that provides access to the following:

My Account: Opens your User Account page where you can view profile information, roles assigned to you, and notification settings. Click the ENABLE DARK MODE button to change the color scheme of Mark43 RMS.

Admin Settings: Opens the Admin Settings Menu (if you have the appropriate permission).

NIBRS Workspace: Opens the NIBRS Workspace.

Manage Alerts: Opens the Manage Alerts page.

List of Shortcut Keys: Opens a side panel that displays all of the shortcuts that are available to you.
Go to Mark43 CAD: If your agency uses Mark43 CAD, click here to navigate from the RMS to the CAD. You must have the 'First Responder - Core' ability enabled.
Log Out: Logs you out of Mark43 RMS.

3. Recently Viewed

Internal Notes
FF: rms.personal_dashboard_v2.recently_viewed

The Recently Viewed section will display the last five reports and/or case summaries that you viewed within the past 30 days. Click on a report or case summary to open it.

4. External Links

Internal Notes
rms.personal_dashboard_v2.external_links

The External Links section contains links for frequently used websites that are useful in conducting your daily business. Click on a link to open it in a new tab.

5. Recent Saved Searches

The last 5 saved searches that you used in any RMS Dashboard will appear in this section. Each entry includes the dashboard to which the saved search belongs and the saved search title. Click on an entry to run the search on its corresponding dashboard.

6. Recent Alerts

The Recent Alerts section displays all alerts that were issued recently in your department. Click View All to see all department-wide alerts on the Notifications Dashboard.

7. Dashboard Settings

To edit dashboard settings, you must have the following ability:

Edit Dashboard Settings

Click DASHBOARD SETTINGS to open a side panel that allows you to choose which sections to Show/Hide on your Personal Dashboard. Click SAVE after you've made your selections to apply these settings to your Dashboard.

8. Action Required Reports

The Action Required Reports section displays all draft or rejected reports of which you are the owner.

Each report has only one owner who can submit the report.
The owner is typically the person who created the report, unless it has been reassigned.

Click anywhere on a report to open it. Click VIEW ALL to be taken to the Reports Dashboard. Click the SHOW MORE button to display additional reports in your Personal Dashboard.

For more information on report approval statuses, see: Report Statuses

Tip: Hover over the blue question marks to reveal helper text:

9. Tasks Assigned to Me and My Role

The Tasks Assigned to Me and My Role section displays all case and report tasks for which you or your role are the assignee.

Double click a task or select the popover menu to open the Edit Task side panel.

Click View All to open the Tasks Dashboard.

Note: Only incomplete tasks with a status of 'To Do' or 'In Progress' will be displayed in this section.

10. Items Pending Disposition Review

The Items Pending Disposition Review section displays Custodial Property Summary (CPS) Reports that have items pending disposition review. You will only see CPS Reports that have items awaiting disposition action and if you are configured to approve disposition.

11. Recent Arrests

The Recent Arrests section of your Personal Dashboard shows all recent department-wide arrests. Click on a person's photo or name to open their master person profile. Click on the Arrest # to open the Arrest Report.

Click the FILTER button to filter your results by Primary Agency, District, Sector, or Grid:

12. My CAD Events

The My CAD Events section displays your CAD events from the past seven days for which you have not yet written a report. CAD events will appear in this section provided that:

A REN (Report Number) has been generated for the ticket.
You were involved in the event.

CAD Events will disappear from this section once you begin writing a report for the event, or once the event has been in the queue for more than seven days.

13. My Cases

Internal Notes
FF: rms.dashboard_cases_card.enabled

The My Cases section displays your most recent cases with relevant case information.

Click anywhere on a case to open it. Click VIEW ALL to be taken to the My Cases tab on the Cases Dashboard. Click the SHOW MORE button to display additional reports in your Personal Dashboard.

Drag & Drop

Internal Notes
FF: rms.drag_and_drop_personal_dashboard.enabled

The sections of your Personal Dashboard can be placed in an order of your choosing. Click on the drag icon or title, then release the section once you are content with its placement. Your section placement will be saved automatically.

Note: The sections can only be moved vertically.

Training Video: Personal Dashboard

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